Policies
Welcome Good Neighbor!

  1. All tours will meet 15 minutes before the scheduled time at Pier 3 in front of the Sheraton Hotel.
    (unless otherwise indicated).
  2. Please arrive promptly and dressed appropriately for walking tours of light to moderate activity.
  3. Wear a hat, use sun block, and remember to drink plenty of water.
  4. Please attend to personal needs before your tour begins.
  5. Tours will not be delayed for late guest arrivals.
  6. Tours will last approximately 2 1/2 hours, please plan your time accordingly.
  7. Please remember basic rules of courtesy.
  8. You must follow all United States National Park Service rules and regulations.
  9. You will be presented a release of liability form for your review and signature.
  10. All transactions will be conducted in U.S. Dollars.
  11. No partial payments or down payments will be required.
  12. You will be provided a receipt and your receipt is your voucher.
  13. Your voucher must be presented prior to your tour.
  14. Tours will proceed as scheduled… rain or shine; at the discretion of the tour operator, with sefety being the priority.
  15. We may cancel tours pending participation requirements, weather, and safety.
  16. In the case of tour operator cancellation, you will be compensated.
  17. We anticipate no cancellations or refunds, your satisfaction is guaranteed.
  18. Please contact our business office via walkosj@walkosj.com if you are dissatisfied for any reason.
  19. Our tour are ADA compliant wherever possible.

Thank You for your visit, WALKOSJ is proud to be a good neighbor and to be the premiere Walking Tour in OSJ. Our service goal is to ensure your complete satisfaction.


William "Bill" Alicea
President

Security and Privacy

OSJHWT will not be liable for any loss or injury, damage or loss of property, including but not limited to loss of life, suffered by the client; whether or not said loss, injury or damage was caused or related by acts of OSJHWT, its agents, officers, shareholders, sponsors, endorsers, representatives or employees. By confirming my reservation I release OSJHWT, of all claims, and assume all the risk related to the services provided by such corporation, its employees, officers, shareholders, sponsors, endorsers, agents or representatives.

OSJHWT believes that your personal information including your reservation history, email and residential addresses, and credit card data belongs to you. To service you better, we collect this type of information when you provide it to us, but we do not rent or sell your information to our partners or other third parties.

Your Enjoyment and Safety is Our Service Goal!